Shipping policy
Shipping Time:
Shipping Time = Processing Time + Shipping Time
Order delivery time is divided into two phases:
Processing Time: 3-5 business days (Monday to Friday)
Shipping Time: 10-15 business days (Monday to Friday)
Order Cut-off Time: (GMT-05:00) Eastern Standard Time (New York)
Our estimated delivery date depends on several factors, including the destination address and how quickly we assemble and prepare your items for shipment.
During peak seasons and promotions, delivery times may be slightly longer.
Our orders will be shipped via USPS, UPS, FedEx, and DHL. Estimated delivery date depends on several factors, including the delivery address and how quickly we assemble and prepare your items for shipment.
Free Shipping
Shipping Confirmation:
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. The tracking number will be valid within 24 hours.
How to Track Your Order?
If you would like to track your order, please visit the "Track Your Order" page for information. Shipping Delay:
Shipping time is an estimate, calculated from the shipping date, not the order date. Shipping may take longer than expected due to invalid addresses, customs clearance procedures, or other reasons.
Not Received Goods:
If you have successfully placed an order but have not yet received your goods, and the tracking status shows "delivered," you need to contact the carrier to check the package status. Once the package is packed, we have no control over its transportation process (once it is handed over to the carrier). If the problem persists, please email us and we will do our best to assist you.
Important Note: It is the customer's responsibility to provide us with the correct shipping and billing addresses. If you find this information incorrect, please contact us immediately.